Fiverr Community Forum

Unable to upload any images for my gig

Hey guys,
I’m unable to upload any images for my gig. I’ve tried 1920x1080, 550x370 but Fiverr still gives me the red “The minimum image dimensions should be: 550 width and 370 height”
using .png files on google chrome windows 10.
Any tips would be appreciated.

Have you tried jpg format?

no luck, just tried again with the 1920x1080 image.

That’s weird, how about JPEG. Are you sure you used the correct dimensions and not the other way around?

still doesnt work.

This is the JEPG for reference.

Oh, might have to contact CS and see then. :frowning_face: