Fiverr Forum

Unable to verify phone number


I’m trying to publish and I’m seeing a pop up that I need to verify my phone number first. I’m choosing my country (Zimbabwe) and keying in my number but the buttons are staying grey and unclickable.

Can anyone help with this please?


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Hi @petermasvikeni !

I had the exact problem. Fiverr support recommended to use Google Chrome.
I had used Safari first. It worked when using Google Chrome.



Thanks Jana.

I’m using chrome on my iPad. I’ll try chrome on PC later today. Hopefully, that’ll work.


Don’t use portable numbers.