Fiverr Forum

Unable to view order updates on order page


#1

Maybe this is a bug with the new notification system?

I have a seller who, due to a bug, was not able to include his order details upon ordering. However, he was able to include them afterwards as an “order update”

When I click the notifications icon, or view them from my Dashboard, I can see a preview of the text he sent in the update. However, when I click that notification, I am brought to the order page, where NONE of the buyers updates are showing, only mine.

I can’t see any of the buyers updates on the order page… which poses an obvious problem for fulfilling the order.


#2

same here… did anyone find a fix?


#3

Even I face the same problem.


#4

can confirm this behaviour, quite frustrating.