Unable to withdraw my cash


#1

Right now , i cant withdraw my cash from fiverr because when ever i clicked on the fiverr revenue card button, i always get a negative feedback like this “Network Problem.
You seem to be unable to receive the verification code. There might be a problem with your network connectivity*.
Please try again later.
Close
*Please verify that your phone is connected to your network and restart your phone before trying again.” what should i do. please help me. Thanks.


#2

You need to follow the instructions - switch the phone on that you’ve verified with your Fiverr account so you can get the verification code to withdraw your payment.

Good luck!


#3

Thank you offlinehelpers for your reply. I have switched on the phone with the number i used for registering my fiverr account, but i still get the “network problem” reply when ever i click on the “fiverr revenue card”


#4

Silly question - I know your phone must be working, but maybe better check it just in case.

Also, maybe better go into settings, security and see if you’ve got ’ Edit
Your phone is verified with Fiverr. Click Edit to change your phone number’ - if you haven’t then your phone needs to be verified again.


#5

Thank you offlinehelpers. It has been resolved. Thank to Fiverr


#6

hi emekedesigner
How to fix it please


#7

and how are you fix it


#8

What you should do is to update the conversation after your is being solved. It helps others to solve the problem.
I still seing people claiming to issue the same problem. Please try to answer them.
This is how we can earn the world :slight_smile: :slight_smile:
Best.


#9

What you can do is :slight_smile: Change the phone number and verify it.

If you have only one number then verify it.

Thanks!


#10

Having the same problem and my phone number is verified by fiverr. :confused:


#11

If you have an old withdrawal email, you can go back to that and click the link in that :slight_smile:


#12

No i dont. This is my first withdraw.


#13

If you are using VPN that can cause problems. If you have a phone number in a country other than the one on your account, that can cause problems.

If you have these problems and/or cannot go to settings to re-verify you will need to contact support.fiverr.com. Forum users are not staff and cannot help with very complex verification or withdrawal issues.


#14

Hi fonthaunt,

I am not using any VPN also my phone number coresponds to the same country i mentioned in my account. About a year ago all was good and I was receiving verification code but i dont know what happend now. :confused:


#15

Good luck.



#18