Fiverr Forum

Unexpected Payment Charged


#1

3 days ago I had tried to order a gig on fiverr. I have no master card that’s why I used one of my friends master card while tried to order. But I couldn’t order that gig. Fiverr showed " We are sorry. We can not complete processing your order" or something like this, I cant remember exactly what they showed. I tried twice to order that gig. After failing I stopped trying.

But I have noticed that Fiverr already charged $73.50 from master card. Though It shows “Pending Authorizations” till now ( see the screenshot that I have attached). But they took dollar from the card.

Now, what can I do? or what should I do? when will fiverr refund my money? Please someone suggests me .