I have received a notification informing me that my account is flagged for using the delivery button to send incomplete, partial, or an empty delivery.
I want to know why I am receiving this accusation, since I have never carried out such incorrect activity.
I have had a bad experience with a client, who requests reviews after the order is completed and when I explain to him about better options to achieve the required work, he started to insult me. I have all the information available and you can review the histories in the order and chat with said client.
Now, Fiverr cancelled the order and refunded the money of an order and a work done, delivered and approved.
No answer from the “support team” yet. Is there a way to solve this and clarify the situation? Apart from the problem with the client, how can I be accused of using the delivery button to send incomplete, partial, or an empty delivery, if the deliveries are seen in the order history.