Fiverr Community Forum

Unfair Cancellations?

Hi, how to avoid loosing ranking when it’s not the sellers fault at all; for example

The seller simply changed his mind and does not want to persue the order ( after ordering it )

and the best example Ordering by mistake …

Even better example the seller wants to cancel so he get the work for free

is reaching customer support helfull in anyway when this scenarios happen ? so the order can be cancelled without hurting the rating of the seller when he did nothing wrong :slight_smile:

Thanks for your answers