Yesterday a lead wrote me a message during the night - I could not answer it quickly. When I got up and saw there is a message left about 1 hour ago I tried to answer on it, but Fiverr says:
“(username)…can no longer be contacted. This will not affect your response rate.”
I could do nothing about it, so I left this message as it is. But today I saw that my Response Rate decreased to the 96% from 100%. What a heck? How can it be?
My question is: How can I fix the situation and return my 100% RR?
Thanks in advance