Hello everyone. Today i feel a little annoyed. As I am someone who offers video spokesperson productions, i am fully aware that we are not permitted to make testimonial videos.
I have that disclaimer on my gig listings alongside Fiverr’s own “Customer Testimonials Are Not Permitted”
Even so, i still receive orders for them, where i then have to explain to the customer that these are not allowed. I ask the customer if they would like to re-word their script, some do but many don’t and would rather cancel, which is absolutely fine. However, it affects the stats for our order completion rate.
It would be a nice feature if these cancelations didn’t take account of the order completion rate, as i feel these of totally not the fault of the seller.