I woke up to the news of being demoted again from level two to level one. The reason? Some time ago I had received a warning for delivering incomplete work. I was guilty, I did this and explained the client I needed some more time. It was a tiny fault and I had received the warning that I would get demoted if I did it again.
So of course I avoided ever doing that again. However, yesterday I accidentally delivered the original file to the client instead of the translation. The client kindly requested a modification and let me know of the mistake which I easily corrected, no problem.
But fiverr support didn’t think this way and just demoted me. I explained the mistake to support and they said they couldn’t do anything about it, according to the way they’ve been acting lately, and they just replied that I was in violation of the warning. Which makes no sense because I did not intentionally deliver the wrong file. It was just a human mistake.
So as you can see, there’s no way of NOT being demoted, because we are not machines, we will make mistakes, and they’re looking at any tiny mistake to demote you. Thus it is no longer a matter of quality.
It seems to me they no longer want top rated sellers because over the last 4 months there have only been 3 and I had had all the right scores to be promoted twice and they did not and just ended up demoting me even more.
Like I said, I bet there’s an algorithm they discovered in which they know they are making more money by keeping few top rated sellers and almost the same amount of sellers concentrated on level one and level two. Which would make a totally unfair system. My 2 cents.