The problem we have here is that one buyer can’t give us a 4 star review, which is still a positive review, without us getting a bit uppity. I know, I’ve done it myself (got uppity, that is).
For the review process to work effectively and help both buyers and sellers alike, we need to persuade all buyers to think more carefully about their review. Sellers, too. Sellers need to learn that it’s okay not to get a 5 star review.
Of course, if just one buyer does this, at the moment, as a seller, it’s simply frustrating.
If one seller did this, by telling their buyers that they appreciate their truly honest opinion of their service, they’d never get any orders because they’d be lost in a sea of sellers with lazy 5 reviews.
I’d be truly fascinated to see what would happen if the ‘secret’ reviews to Fiverr became the public reviews. Maybe it’d be the same. Who knows. Anyway, if anyone has any ideas on how to solve this problem that takes up way too much of our work time worrying about, you know what to do.