Fiverr Community Forum

Unlmited revisions but he wont message me back

his gig said unlimited revisions.
he sent me a logo that looked nothing like the quality
in his ad. i wanted revisions and hes not messaging me back
his ad said 100% or money back .
how do i get my money back?
theres no customer service email or number i can find for fiverr

Customer Support

Make sure to click on “request modification” if you are not happy with the logo.
Keep in mind there might be a time difference between you and the seller. If you need any assistance you can always contact customer support and submit a request. Best of luck.

Simply click request modification button.And if still not satisfied you can request cancel and money will be return to your fiverr account you can later use it to buy another service.

I am a seller but if buyer not satisfy with my work i request cancel the order myself. This the way my selling on fiverr. I want full satisfaction of my buyer.