Unread Messages Issue?


#1

My Fiverr dashboard says I have 5 unread messages but when I checked, there are no new messages at all and I’ve already read all the messages in my inbox! Anyone else having this issue?


#2

Check the little new icon on the left next to orders when you are in your inbox. Bet you have messages there. They added this so you don’t miss order update messages. Confusing at first as inbox is empty, but actually is a good feature so you don’t miss this messages on active orders!


#3

Reply to @orcatek: Wow thanks! I see it now! That’s so confusing though :frowning: Thanks again!


#4

Yes, I encountered some problems of this matter. I noticed that when I read messages from the phone app, they appear as “unread” in the to-do, but not in the inbox.