Fiverr Community Forum

Unread messages * solved


I wonder if someone had my same problem…

In the TO DOs List there were a warn of unread messages,

Clicking on it it always brings you in a page saying "there are no new messages"

So, what’s wrong?

I did take a while to notice it,

but when you open the mailbox, in the left side of the page

There is the voice “ORDERS”(NEW)

If you click there, you can find all the UNREAD MESSAGES that you could have miss

cause of this new way to manage the notifications

I hope i did help someone that , like me, were blind to this!

Wish you the best,


Reply to @renflowergrapx: Really? i didnt get any :frowning:

But at least thanks to you we’ve got it figured out! :smiley:

Reply to @jdadvertising: IDK , i did have a little notification that was saying i would receive order’s update in imbox.

But this did not really explain the mechanism that well!

Reply to @renflowergrapx: yesss!! so now no one feels left out. I think Fiverr should at least notify us of the changes they intend to make before making them.

That way we are prepared to deal with them, not just tossed into a pool of confusion :confused:

Reply to @sara1984: I know what you are saying!!! :smiley:

Im similar, so, if you go just where mentioned here you can solve it

GL! Ciao!

Reply to @jdadvertising: Oh yeah, met too!! I did see orders that werent there before lol

This seems to be a bug. when you click that button and then refresh the todo page, it goes away.

OMG Thank you so much ma’am.

I had almost ignored one message from one of my buyer because of this.

Just replied him back.

Once again thank you very much letting us know.

Have a wonderful day.

Reply to @zarafal: Ehu… Im a Girl!

Anyway im glad that it helped someone! Take care!


Reply to @kay2809: Hello! I know there must be a bug, because the button doesnt bring you till the unread messages, but there is no need to refresh, just going in the MAIL BOX, under the voice ORDERs in the left you find the messages.

So i dont find it a bug, but surely im hoping that there will be a button working in the directing step, so we can fastly reply to our customers!

Take care Kay, and thanks for your collaboration!

I’m so sorry ma’am.

Edited my comment :">

Thank you once again

OH MY GOSH. THANK YOU!!! (sorry for yelling) This has been plaguing me for days!!! And you’ve also shown us this cool feature where we can find the updates on our order pages in a cool list!!!

Reply to @emasonwrites: Yup! I think Fiverr did a great update, but it didnt give us the right tutorial to introduce and learn the best of this!

Thanks to you, glad to be helpfull!

I’ve had the same problem. Good to know I’m not the only one.

It’s annoying because I’m one of those mega-organised people who likes my to-do list to be spotless, LOL. :slight_smile:

Thank you soo much! that really helped a bunch.

@sara1984 i totally agree with you i hate having to see things on my to do list other than new orders :slight_smile: lol