Just need to get something off my shoulders here. Just received a 1-star review for a job well done but a lack of understanding with the buyer
Initially, the buyer ordered my on-site SEO optimization gig and gave a 5-star rating. The optimizations I did included changes to the back-end on a DigitalOcean VPS. The customer was happy and I quote:
“Great results! I am happy with the results, the fast job, and the good communication!”
Afterwards, she told me she had another job which was to migrate her WordPress website to another host. The host in question was a shared web hosting environment so I told her that this would mean all the optimizations I did initially would be lost but she insisted I did the migration regardless. So I migrated the website (everything intact) but of course, her score was significantly lower for which she rated me with 1 star.
Despite my warnings, she decided to move on and leaves me with a 1-star rating. I really don’t get this and I don’t know what more she could expect from me in this case.
It just feels unfair and unreasonable…