I currently have a buyer who placed a direct order, I was online when it was placed and communicated what information I needed to get the job done but got no response. Not only did Buyer pick a wrong package that doesn’t cover what I think he may be asking for but submitted words in requirement that I don’t quite understand whether it is the script or he wants one written. I have sent messages over and over with questions to no response and I see he has been online since.
I have a 4 day deadline so I’m worried because after contacting resolution center to extend delivery time, it says he has 4 days to respond, if he doesn’t respond before then that would make the order late.
Is there a way around this?