Dear Fiverr community,
I saw that I just lost my level 1 badge for a totally unfair reason.
A client ordered a gig last week and didn’t give me enough instructions for me to start the order. I replied 3 times, he didn’t answer. I then ask for more days to do the gig, he didn’t answer. I asked for a cancellation because I simply didn’t know what to do with this order.
I wanted to do the order but I didn’t know exactly what the client wanted.
I don’t think it is fair that fiverr takes down my level status due to an unresponsive client. It is not the seller’s fault AT ALL.
This means anyone can come to fiverr and ruin a seller’s reputation for no reason!
What can I do in this situation?