Fiverr has brought a change in order review system. Seller cant see buyers review before writing his own experience.
What do you think about this? share your views
In different social media groups, even in fiver forum, I have seen many posts about this and many users are against this.
WHY I JUST WANT TO ASK WHY?
Just because some sellers don’t want to share what really happened in order page. When the deliver something lower than buyers expectation and get “1:star:” experience than they take revenge by giving 1 star back. And when they deliver something bad but buyer give them 5stars (just because buyer know that seller’s rating matters) they will write “outstanding experience”.
Isn’t this unprofessional and something bad that make any market worse?
But for me, it is something good. I don’t look at what the buyer has written. It is unprofessional to write your review after looking at buyers review. Buyer has his own expectations and story, and the seller has his own. Each side should write his own story. It is so sad to see some people writing Outstanding Experience to a buyer giving 5stars and 1 star to those giving a negative review. Such users never write what happened during the order.
Personally, I buyer left 4.5stars but my experience was 5stars. I just asked him what was the problem and he told me. Now I have fixed that problem in my gig and it’s going well.
Another buyer gave me 5stars but it was not 5stars from me becuase buyer was responding too late and there was very poor communication.
What Fiverr has written in the box where seller/buyer write the review? I don’t remember the exact wording but it is something like “share your experience”. So, write our own experience of order. Ask your buyer about what was wrong and try to improve your services. It is the best way to grow this market.
WHAT’S YOUR VIEW ABOUT THIS?