Upload issue


#1

I am buyer and I cannot upload either word document or pdf document to seller. It loads ok and then as soon as I click send it says Attachment Unavailable. Please can someone assist?


#2

please can someone suggest a solution?


#3

.



Clear your cookies and cache and reboot your computer and try again.



HTH,

El

http://fiverr.com/solidslick

.


#4

I am seeing “Attachment Unavailable” message on all attached files on my every order and conversation of inbox.



Seems there is a Issues in fiverr.com as i have checked from 3 different devices and clear all cache etc.



#5

Same here, cannot send and all my attachments on my live gigs are gone.


#6

This is what it looks like:



I just got response from Customer Support:


Hi there,

Apologies for the inconvenience. We are aware of these issues and our tech team is working towards a resolution we hope to have ready soon. Please bear with us and rely on us if you need anything.

Kind regards,
Max

Fiverr Customer Support is working on this issue.

#7

Same issue there, waiting while they fix it out.


#8

UPDATE:

furthermore CUSTOMER SUPPORT said:


Any other issues that arise as a result of this problem will be resolved. Please just let us know of any such issues once the main problem is resolved. :)

So its better not to overload them with support requests, as they are working on this issue. And if a order is delayed due to this problem, Customer Support will resolve that issue.


#9

UPDATE:



Issue is now resolved at my account. Hopefully to all fellow members account as well.


#10

I can’t add image to a gig too.