I tried upselling stock photos using getty images to one of my buyers but she declined my offer. A few days later, she changed her mind and now wants the images. Problem is, the order has already been marked as complete so I cant offer her the gig extras. Is there a way around this? Please help
If an order is completed then there is no way to offer extras. You’ll need to open a new order for that.
On the other hand, I don’t know if you’re allowed to re-sell stock photos from Getty Images, please read their ToS in order to be sure that you’re not doing something not allowed
Wish they would allow it on closed orders
About the Getty images., Here is an excerpt from the academy
The Stock Extra is offered in partnership with Getty Images®. This Extra is available for purchase on the Gig page, and sellers can also upsell it to buyers using the “Offer more extras” feature.
Here’s the process:
When buyers order the Stock Extra, sellers can select a Getty Images® stock photo from the gallery and download it to use in that order. Sellers receive 25% of each Stock Extra, or $2.50 per image. This Extra is managed on the Gig Edit page.