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Urgent : Order requirement skkipped


I got an order but still incomplet and when I click button order requiremets skipped the order still incomplet and when I contact the buyer he told me taht he can not work the button of complet requirement

Please any help


Contact costumer support.

Hi @sahilov1992,

Has the order started (clock ticking) or is it awaiting for your buyer to fulfill the requirements?

Fulfill the requiremets and when I contact buyer he told me that can’t click the buton of requirement

Ok, so I understand the order, in fact, has started, but your buyer can’t attach the requirements.

If they can be sent to you as an attachment through the order chat, kindly ask your buyer to do so.

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