Hello, my name is Ayoub and I had a bad experience with a buyer on Fiverr.
He ordered 2 videos for 50$ delivery time is 5 days. I sent the videos and he asks for cancelation because he can’t open the dropbox link, I re-upload the videos and send screenshots that the links work perfectly. and again he wants to cancel the order without reason. after many tentatives, I told him that I will contact the Fiverr support and finally, he accepts that he can see the videos and the links work. he made 2 small revisions and accept the order and leave a review.
after 4 days, he told me that he removed the videos because he doesn’t wanna problems with youtube cause the same topic is already available on youtube. The topic is Best selling music artists.
My video is totally different from the others on youtube and made from scratch. I explain this but he insists to get 2 other videos for free. I accept this just to leave a good impression, but after verifying his channel, I found that he keeps the videos and he just wanna 2 other videos for free. So, I refused to make the 2 other videos and he asks again for cancelation ( the order is already accepted so it’s not possible ) telling me that I disrespect him after telling that he wants to get 2 videos for free and he didn’t remove the first videos from the channel.
It’s the bad experience I had on Fiverr, I’m seller level 2 with over than 300 completed orders 5 stars. I always avoid any problems but I don’t really know what can I do right now. if you can give me some tips! I really need help.