Hello Brains Trust,
I would appreciate some advice as to what to do.
I created a website using Sitebuilder but wanted to use particular colours and fonts which were not available. I put a buyer request into Fiverr asking if someone could design pages for me stating clearly that I was using Sitebuilder. I paid AUD$120.00 for 3 webpages and I had expected that these would already be uploaded to my website and it would be ready to go.
The seller provided me with a zip file and told me that uploading was not part of the original quote which was for designing. That this was actually web development and was a totally different thing.
I put this question on the forum and was advised that this was correct but that it would be an easy matter to upload the files to my website.
I have received the files in photoshop and jpeg form and tried to upload them. Without success.
Sitebuilder have informed me that I can only upload PDF or jpeg files as an image. They said I cannot use my custom colour or fonts.
What I am annoyed about is that the web designer accept the job knowing Sitebuilder was the webpage and was not aware, or did not tell me that I would not be able to use the designs.
I did not have the expertise to design my own website in a professional way which is why I was using a web designed.
Apart from feeling very annoyed and foolish about the wholematter, I would appreciate advice as to how to proceed. Should I just cut my losses with Sitebuilder (I paid AUD$80.00 for 12 months), engage another host site that can use my designs or just do it myself?
Thanks for any advice.