User May Not be Contacted Directly


I got a message today but when I click on it, an orange banner runs along the top of the page that says: "For privacy reasons, this user may not be contacted directly."

I cannot view the message in Fiverr, but I can see the full message in my email. There doesn’t seem to be anything that violates the TOS, so I don’t know why this message can is not viewable. Also, I can view all my previous messages just fine.

Does anyone know why this is happening and if I can get in contact with the potential buyer?


Maybe the buyer was flagged in some other conversation with some other seller.