Fiverr Forum

User profile no longer available


Hi, I am new here (as buyer), I placed an order on Monday to be delivered on Saturday. The thing is that I logged in a while ago to see if there is any progress, and I found out that “The user Profile you are trying to see (the seller’s one) is no longer available.” The seller had some thousands of 5starred feedback and had already delivered some thousands of works. So I think it makes no sense, and I believe it might be a bug. Do you have any clues on that?


It may be a bug, but regardless of a seller’s history, it’s entirely possible that they were operating in a way that conflicts with the Fiverr Terms of Service; most likely by infringing on third party site’s Terms.

In any case, the only way you can find out for sure is to contact Customer Support. Good luck.