"username Cannot be contacted at this time" Please help


#1

Hello,

Some of my customers getting this error message when they are trying to reply in conversation. “username cannot be contacted at this time” But still they are contacting by opening my profile and click on “contact me” button.

Anyone faced this issue ? Please help.


#2

Do you mean they get the message “username cannot be contacted at this time” when they try to reply to you in a conversation but that there is no problem if they try to contact you through your “contact me” button instead?

I’ve never heard of a case like this and I’m guessing you have to contact Customer Support for this.


#3

i mean cannot be contacted at this time. Few people got this same issue. Seller May Not Be Contacted At This Time "This Seller Cannot Be Contacted At This Time"