I lost a client this weekend, so I wanted to highlight this again in its own thread in the hope of plenty of likes and support…
‘Vacation mode’ is a hindrance more than help, not because of what it is, but simply because of its name.
I frequently mark as away on the weekends - I’m a full time voice over artist and I’m in my studio all hours that god sends during the week, and my weekend is sacred, so I often mark as ‘away’ in the only way offered ‘vacation mode’. Even if I opt for the ‘i’ll be back shortly’ or '‘i’m overbooked’ caveat, VACATION mode is set and that’s what people see.
When I mark as back, the amount of people who have asked me how my vacation was as if I’m off trekking the Himalayas over and over at any given drop of a hat, is ridiculous.
Well, this came to a head this morning when I returned to work after Saturday and Sunday off to be with my family and a client who I’d spoken to days earlier and provided a bespoke demo to (and who had a significant budget for a significant piece of work) dropped me a line having seen the ominous VACATION MODE was set with:
“Since I am quite in a rush, I contacted another actor for this job. have a nice vacation, and let’s work together another time!” He’s seen my setting, and hired someone else. Now, he may well have done this whether he knew I was back at the coal face on Monday or not, but seeing someone is ‘on vacation’ is off-putting without question, and you’d immediately seek help elsewhere as we all want our work done sooner rather than potentially when so and so comes back from the Caribbean or wherever springs to the imagination!
Please rethink this setting - it isn’t correct. We are not off on a cruise around The Med or snorkelling in The Red Sea. It’s pure semantics, and semantics in sales is important. I just want to be on WEEKEND mode or something similar.