Fiverr Community Forum

Verification Error always comming

When i using my verification from the phone. there is a error issued always.
I need to solve this matter as soon as possible
I attached the image of the error.Fiverr%20error

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Please give me a solution for this case.
I am new to fiverr. So i don’t know how to solve this kind of errors

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Did you verify that your phone is connected to the network and restarted it if it’s a mobile phone? Is the correct number specified?

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Yes, I restart the phone and try it. but the error message is always coming. so can’t give the correct code to continue

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If any solution not in there. i thought to leave this account and make another new account. Is it ok ?
If i make another account in the same IP Address, is it any issue going to happen. Is it my account going to suspend.

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Yes that creating a new account is likely to be an issue and could get your account in trouble/disabled. If you can’t get it to work you are probably best contacting customer support about the issue either through the link on a main Fiverr page (assuming it’s there) or through the support@fiverr.com email.

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Ok, Mr uk1000. Thanks for your advice. i’ll contact with support@fiverr.com

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Making another account is against the Terms of Service which you will find at the bottom of the Fiverr main page.

Here is the link for Customer Support: https://fiverr.com/support_tickets/new?source=help_center re your phone problem. (It is no longer on the Fiverr main page).

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hey, change the number and it is the solution for your problem, i have also faced it when i was verifying my number and make sure when putting the new number your mobile is connected to network and don’t click the button twice it takes few moments to arrive
happy freelancing

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Thank you Mr. arrumi96
I don’t know how to change the phone number.
So if you can tell me the correct path to how to modify another Phone number. Thank you again.

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try after 24 hours again then you will be able to put a new number

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See if this is useful to you
https://buyers.fiverr.com/en/article/verifying-your-phone

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Ok, sure Mr. arrumi96

Thank U Mr. emrlanka. This link is very useful to me.

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