Fiverr Community Forum

Verification of identity

My account has been blocked until I verify my identity but when I try to take the picture of my ID I can’t, the camera won’t open. It’s been like this for weeks now, what can I do?

1 Like

Use your friend’s camera to take a picture and send?

You need a working camera to verify your identity. Is this happen only in the Fiverr app, or your camera won’t open default?. If you are using an ios device, make sure camera permission is on.