Fiverr Community Forum

Verifying Phone Number... Big problem!

I’m facing a weird problem in verifying my phone number in order to withdraw my money in fiverr.

When go to earnings dashboard, then I click on the PayPal button or the bank button, it should send a message to my phone number, but I did’t receive anything, even when I tried calling instead of sending message to my phone.

I tried to change my phone number in my fiverr settings, but for some reasons, I can’t change my phone number either, the buttons changing my phone number is disabled.
I’ve been trying for more than two months.

I contacted the support, but they are helpless in this case, I don’t know what to do!

Anyone can help me in this case?