Video is not playable


#1

i uploaded gig preview video as per the terms and conditions of fiverr but whenever i click on play button of my video it gives an error the ‘video is not playable’ how can i solve this issue please help me


#2

Hello Darshan,

Maybe system error, try again later If again there are problem discuss with CS. They will help you in this situation.

Thanks
Owais


#3

Maybe it’s blocked by an extension. Do you have any programms running?


#4

Have you tried a different browser?


#5

I get the same error when I click on your video (using both Firefox and Internet Explorer). Maybe it didn’t upload properly? Maybe it’s something to with the codec/filetype (is it .mp4 and h264 and a standard frame size and frame rate? if so, I’d just try re-uploading it - assuming the video plays fine on your PC before uploading). edit: though Fiverr says avi file type is also okay.


#6

@uk1000 is right, checked it on my phone as well: “Video is not playable” so it definitely involves your settings and how you exported it.


#7

As you say the video plays fine on my computer and it is in mp4 format, the size is 13 MB and i not used any copyright material for making this video. This time i will upload it again and hope everything will fine


#8

thanks to all of you the video is now working properly … thanks again guys… :slight_smile: