Fiverr Forum

Video Processing


Dear Fiverr community.

I have just created my first gig and I am excited to see how it runs. However, I am having a problem with video. I created a video to illustrate my product last week but it would not process. I have deleted it and uploaded another and the system is telling me that it takes another 24 hours to process! The video is a .mov file and only 30MB in size. Surely your system can process video quicker than this? I think I have a fun and unique product here that I am offering and the sample video is needed to illustrate that. Will I have to wait long? And, will my gig be reviewed, and if so, will the reviewer be able to see the video while it’s still processing?




Hey Paul, Welcome !

The video can take up to 24 hours but usually this is done in a few hours, It’s not the processing as such, it’s that a moderator reviews all videos on the site prior to publishing.

Hope this answers your question



Thanks for the welcome Oz!

Aha! Ok, that makes sense! Hopefully they won’t take to too long to review…

Thanks for the help!