Video thumbnails not changing


It’s been more than 12 hours since I changed my thumbnails on two of my videos and yet they haven’t seem to change. Any reason to why it doesn’t change? I avoided myself from changing them over and over again since it could add an extra 6 hours from the time it changes.


It never changes for me either, i always have to contact customer support and tell them to change it.


Please change again…
Then wait maximum 24 hour’s.
If nothing changes, please contact with customer support. They can help you.:slight_smile:


Yeah it’s kind of horrible since the thumbnail which they’ve used on mine is a blank white one :expressionless:


It’s been more than 24 hours! But yeah, I’ll try contacting support and getting it changed. Thanks!


Yup…you can contact them.
Good luck.:slightly_smiling_face: