Most of you know that fiverr currently lacks the ability to overlay a watermark on video files delivered to the buyer. This feature is currently available for image file formats only. So how do sellers prevent their video works from being stolen by non genuine buyers?
Recently a buyer purchased one of my gigs, downloaded the final video file, uploaded it on youtube and embedded it on his website and comes back to me after 48 hours saying “please cancel the order I am interested in another gig and would like a refund”.
Since then, I tried out a new strategy which was to create the video project, add a watermark and deliver it with the watermark to the client and mention a note that if he/she approves the project the Non Watermarked version of the file will be delivered to his Fiverr inbox. This worked most of the time but for some people it wasn’t the best option. Some buyers think they are being scammed and wont get the final non watermarked file, missing the fact that the developer or creator of the video file has already invested his/her time and has sent you a watermarked preview to see, finalize and approve. There is no point for the seller to not send the final non watermarked file. But in result a couple of buyers took the aggressive approach and left negative reviews, and once a buyer got in touch with support and the order was cancelled and then he comes back to me after a month asking for the same gig becasue he was not able to find it anywhere else.
I would really like to know how you guys tackle this problem. I’m not saying this happens everyday, with everyone but I do think this is something which needs to be addressed. Maybe a Video Watermark Feature request would be a good start?
Fiverr has made tons of improvements over the past years and it keeps getting better in dealing with the buyers and sellers protection and I’m sure the development team would figure out a solution for this as well.