Recently, a friend of mine violated one of the Terms by having 2 accounts, unknowingly. He had previously created an account on Fiverr (about a year ago) but forgot he did so he created a new one (a few weeks back). After almost a month of earning, he stumbled upon his former account while checking his mail. He however wanted his former account back but couldn’t leave his new one due to his earnings in there already.
His resolve was to wait till his earnings got cleared, deduct his money and then close down the account before switching to hiss new account.
Unfortunately, he received a mail yesterday, both accounts were disabled.
If he had contacted CS about the two accounts, would they have pardoned him?
What was he expected to do in this case?
Is he permitted to create a new account and start all over on fiverr?
If question 3 is Yes, He has just one payoneer account which was linked to the recently banned new account, can he link this payoneer account to the new account he wants to create since that one has been disabled?