I’m a VO and had a buyer (who produces whiteboard videos on here) place an order for a $5 gig.
He then sent that to his customer who later requested revisions. When I questioned why he didn’t purchase a commercial gig if he was sending it on to somebody else and showed him the TOS he got very defensive.
I offered to do the revision on condition next time he ordered the gig he paid for the correct rights - but it descended into a more heated discussion.
Both want to cancel, but not for the same reasons - he’s citing poor work (which he was happy to send to his customer) and I’m citing that he wanted work which wasn’t in the scope of the original order.
I’ve reported it to CS now - but it’s so frustrating. He doesn’t understand that just because his customer hasn’t accepted the order that he has by default of sending it on to somebody else.