Fiverr Community Forum

Waited 4 months for a fix from fiverr, can't access funds

Hello,

I have waited now over four months from the Fiverr team to fix the issue on my ID verification. The website does not work ont phone and I have followed all steps. There needs to be an alternative solution. I need to issue to be escalated to management and the technical team.

If my issue is not being address, I will need to press legal charges. This is absolutely unacceptable the amount of time I have been waiting for a fix. Suggesting the same thing over and over isn’t doing anything.

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Welcome to the Fiverr forums.

(You can also try at support@fiverr.com, if you’ve already taken the ‘ticket’ route.)

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