Hi. So I’m looking for some support from Fiverr honchos here. I’ve emailed you twice now and no reply. His name is **********.
I contacted a seller claiming he was an expert in WP to build me a real estate theme. This was back in January and it has been nothing but a full on out of control GONG SHOW since. I put an open offer up and had 8 submissions to do the work. He promised me the moon and it seemed like a good fit. He has 7 years experience and his profile states he will make sure I’m 100% satisfied or will give money back.
I already have a WP Estate theme and we’re accustomed to its functionality. This site was anothe project all together. But we we’re going to use a lot of the text from within the original Estate theme. So this was supposed to be a quick easy job.
Story goes like this. He makes me an offer and I review his page. Website design and customization for $100. Perfect. He instantly messages be after I accept and asks me to skype him, which I thought was a no no, and says he has great things to share with me about how he can build me a SEXY website. I don’t have skype and I’m not getting up at 4am to converse with anyone. So we didn’t skype. He tells me he will add super security, super speedy website and ALL SEO in 3 days, but he needs $100 more. He told me as an incentive he would include the theme. WP Realty which is $54 US. Ok, sold. No remember we know WP somewhat from our last theme. I asked for a calculator…he told me he couldn’t find any and he wasted 3 hours searching for one. Honestly, I found one just as you could in less than 30 seconds.
He installs template and starts work on functionality of settings, maps, taxonomy etc…the stuff I’m not good at. My team loads all of our pricing tables, slider pics, footer info etc. 3 days comes and he isn’t finished…he begs me to skype him because it was cold in Pakistan that day and he had a sick tummy. We’re in Canada and it was a blizzard and -24. I still, worked. No skype. He begs me to give super de duperdy review and promises again to make my site THE BEST he’s ever built. So, yes I gave him a good review and closed it before it was done because I TRUSTED him and TRUSTED FIVErr would protect me on my purchase as PAYPAL does. wrong? We see he is online and we message him, not reply. He’s obviously working on other gigs.
Long story, so cut to present day. Up to a week ago I’ve been on this guy to fix my site, he tells me I need a private server and a pile of othe non-sense. His SEO for $30 was “have house, sell or rent here www.---------.com” his super speed was a plug in we could have installed. He walked away and did not finish the project and left us hanging. Extremely unprofessional and vert frustrating for us. He have a site without dated theme and full…and I mean full of bugs. This clown couldn’t even set up PayPal. I contacted Fiverr and Jordan? Stated he would look into it…2 or 3 weeks ago. This ********** guy is still here and robbing people blind.
We contact another Fiverr member, whom we really like. He informs us he need the theme license and files cuz he thinks it needs updating. I tell him we don’t have these as they weren’t provided…we asked ********** 3 times for them or a refund to purchase. He said he would provide tomorrow BRO, no worries. Never received them. We now want a full refund and this guy OFF of Fiverr. He is bad business.
The new guy has informed me I need to buy the new theme and he will migrate the content to new purchased and updated theme. He knows we’ve been ripped off. Who wants to wait any longer…like really. Fiverr, RID US ALL OF **********. and I want you to get me my full $200 back. If not, I will see we hit every posting blog and link his name to Fiverr and tell the world Fiverr is not as safe as people may think. This is not right. PayPal would have our backs. Fiverr needs to also. $200 US is a lot of money. Our first WP site didn’t cost that much and has been flawless for 6 months.
Fiverr, all of the messages are in my profile, I give you full access to review. I want a full refund and I want ********** gone from here for the safety of all buyers. You can review all our other purchases as they went smoothly.