Fiverr Community Forum

Want to cancel order for technical issues. Will cancelation affect my RATE?

Hello, I have an order for Facebook ads but the problem is there have some technical issues with the buyer Facebook ad account. As a result, I can not get the results of what the buyer wants. Also, I can not find a solution to that issue yet.

In this case, I want to know if I cancel the order from the resolution center by choosing the option “Due to personal/technical reasons, I cannot complete the work”. Will it affect my completion rate?

Please give me a suggestion. Thank you.

Regards, Marjanul

1 Like

Hello @marjanul

Cancel a order not effect on ranking (My experience)

1 Like

I’m pretty sure every cancellation via the Resolution Center affects the completion rate, regardless of the reason.


your order completion rate will be decreasing …

1 Like

Thank you for your answer. I am clear now.

1 Like

welcome :heart_eyes: :smiling_face_with_three_hearts: :innocent: