This is my first time posting here,
I had a buyer who ordered an object illustration. I had given him 5 limited revisions and I completed the work in a couple days. Once the order was delivered (including source files), the buyer requested for revisions, I may add around 30 revisions on a single illustration which drove me crazy. On every small detail, he wanted a revision. I did it anyway, he was satisfied with the end result and left a 5 Star review. The order was automatically marked complete, he did request anything more. After 12 days he comes and requests for the source files of the illustration, I had asked him earlier whether he wanted them and he never replied.
The source files were obviously deleted because I have orders everyday and I cannot keep every source file. I kept it for 3 days then deleted it. He contacted CS and cancelled the order successfully.
I contacted CS and they couldn’t help me in it. I just wasted so many hours of my life on something so useless and it sort of made me pissed that I had done so many revisions on it for free and he was able to cancel the order entirely.
Well, after this little mistake I understood a lot and now I deliver source files whether the buyer wants it or not.