Fiverr Community Forum

Watch out for docguy

Paid for a wordcloud. Docguy was late on delivery and then more than a week passed before he claimed an unexpected medical situation. My “refund” goes into my fiverr “account,” rather than the paypal account I used to pay him. Tens days later, no word cloud, no refund. Love how you do business.

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Why don’t you do a mutual cancellation? Even if he does not respond it will be automatically cancelled.

Sorry this happened to you. Unfortunately you are not allowed to call other user out here in the forum. If I understand you right, you got a refund already? If not I suggest to contact customer support for assistance. Fiverr is always refunding money into your Fiverr account and not to Paypal, this is clearly stated in their TOS. I hope your next experience will be a great one :wink: