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We couldn’t verify your identity, since the photo you provided wasn’t of a supported ID


razi40

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HI I am trying to verify my id but it says “We couldn’t verify your identity, since the photo you provided wasn’t of a supported ID”. What should i do to verify? i tried twice but no luck. please help.

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  • 4 weeks later...

HI, My issue has been resolved. I uploaded my driving license 3 times but it wasn’t verified. then i filed a complain and now it is verified.

Did you use your ID for verification?

I am having the same issue. They are not accepting my license. Even though It is written in english

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Did you use your ID for verification?

I am having the same issue. They are not accepting my license. Even though It is written in english

I used my driving license, please don’t try more, just mail them and tell them, and wait, they will resolve the issue.

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Thanks Razi for your reply

I also failed my three attempts

Now fiver is saying that their support twam will review my account

How long the procedure will take

Any idea?

they will take 2 days almost. don’t worry they will restore your account.

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On 7/20/2019 at 2:22 PM, razi40 said:

is your id verified now?

Hi, can you answer this question, please? I am so sad, my account was restricted due to ID verification, did they send you another link to verify your ID or did they verify it by themselves?

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