HI I am trying to verify my id but it says “We couldn’t verify your identity, since the photo you provided wasn’t of a supported ID”. What should i do to verify? i tried twice but no luck. please help.
I would suggest you contact CS. Here’s the link
Only CS can help. Tell them the issue in details
I am from pakistan and i tried my driving license which is in english, but it was failed. I have id card in urdu language only, should i try that? I have already tried 2 times.
HI, My issue has been resolved. I uploaded my driving license 3 times but it wasn’t verified. then i filed a complain and now it is verified.
Did you use your ID for verification?
I am having the same issue. They are not accepting my license. Even though It is written in english
Kindly help me out as you have gone through this.
I used my driving license, please don’t try more, just mail them and tell them, and wait, they will resolve the issue.
Thanks Razi for your reply
I also failed my three attempts
Now fiver is saying that their support twam will review my account
How long the procedure will take
they will take 2 days almost. don’t worry they will restore your account.
Thanks for guiding me👍
Riz did fiver send you another verification try or they just verified it on their owm?
is your id verified now?
Razi, did they send you another link to verify your ID or did they verify it by themselves?
sometimes it happened but it will be solved