Update: This is just ridiculous.
My buyer is once again attempting to imply that I have missed their brief.
Hi Andy, thanks for getting back to me. I understand totally what you are saying and apologise for the inconvenience however, you totally missed the brief. If I went into a shop and asked for a specific item and the shop then packaged a different item and gave it to me, that would be mis-selling. If you would like the opportunity to make this right than can I suggest you read the brief properly this time? We asked 4 clear concise paragraphs broken down into sectors. This is to be written in the same style as the website XXX (web address already provided). Thanks
To clarify the context here, the website mentioned was mentioned in the original brief. However, this buyer explicitly stated that he liked another website better. In this case, the second website was that which I attempted to emulate the style of.
More importantly, the apparent problem here is that this buyer does not like how I have separated the 200-words they requested for each service section into separate paragraphs. They want 4 x individual paragraphs which are concise but composed of 200-words each.
Quite honestly, I do not know if this is a joke or what happens when someone reselling a service, clearly has no idea what they are doing.
So far, I have attempted to point this out by saying:
Please do not attempt to imply that I have not followed your brief. In your original brief/message, you made no mention of the XXX website. In your returned questionnaire, you stated that XXXXXX was your favorite choice of competitor to use for inspiration.
Neither of these websites features single paragraphs.
The exhibition page of XXX reads:
This is 3 paragraphs. It is not possible to write a readable single paragraph containing 200-words and also have this be concise.
The total word count of the above XXX website is 76, divided into 3 paragraphs. The corresponding page on the XXXXX website is composed of 3 paragraphs totaling 107 words. Asking me to write 200-words per section in single concise paragraphs, is like ordering a scooter and complaining that it does not have 4 wheels.
The content which I delivered to you incorporates sub-headings and more paragraphs per section, to allow for better SEO results, readability, and your request for 200 words per section.
I will happily edit each section down for you to 76-100 words. However, please note that this will still involve using more than a single paragraph and significantly reduce/eliminate any SEO ranking benefits.
Given the above, please advise what course of action you would like me to take in amending your order.
Also, the copy on both of these reference websites is appalling. Spelling mistakes alone like ‘cut vinyl grpahics’ are littered everywhere. Added to that, this buyer sent a 900+ word brief which included far more information than can reasonably be incorporated into even 4 x 200-word service descriptions.
Of course, my buyer has now gone completely silent after taking delivery of my logic bomb. What is really alarming here, though, is the fact that I keep having buyers who follow this pattern of “you missed the brief.” Followed by no real revision requests, just instant cancellation requests.
Either they are all the same person, the same group of people following the same MO, or it is becoming more widely known how to successfully execute scams on Fiverr.