A question to the mods… specifically to someone like @mjensen415 or anyone who crosses over between forum user and Fiverr staff…
Are there any plans for quite significant improvements to the forum? Not visual changes, or category changes, but fundamental changes about what the forum is, and how it works? Tearing down walls rather than a lick of paint, that kind of thing?
I ask, because this thread…
…is a perfect example of why I, and so many other more experienced forum members, think the forum is a bit of a hot mess at the moment.
(There wasn’t anything in particular about this thread that made me call it out. More that as I scanned it, I realised it was a perfect example of the issues the forum is facing at the moment. In short, it follows the standard ‘hot-mess post’ format)
- Thread starts with a struggling user asking for help, specifically based around a Fiverr myth or misunderstanding (in this case the misunderstanding of how gig ranking works)
- A brand new seller, who has never made a sale, replies by repeating some ‘tricks’ they’ve heard from other people, that either don’t work, or don’t work in a vacuum, and will therefore be useless to the OP. They often involve spamming social media (as is the case here), thereby also damaging the Fiverr brand in the process.
- The OP responds, explaining that they’ve been doing the suggested things, and they don’t work.
- An experienced forum member calls out the inexperienced member, and asks them to stop parroting nonsense, as it’s harmful to the community and to Fiverr as a whole.
- Another brand new seller with no experience then parrots some more nonsense advice, actually repeating something that’s already been called out in the thread.
- As I write this, the most recent reply is a seller with a few sales, advising the OP to essentially remain online, in the futile hopes that they’ll make a sale, yet another forum myth.
If this thread occurred every once in a while, no problem. But it’s not. This is pretty much how so many threads look these days. It’s exhausting to read. It must be even more exhausting to partake in.
More troubling, is that the official Fiverr forum has now become one of the most prolific sources of misinformation regarding the platform on the web. Honestly, this place feels like a dodgy sub-reddit half the time - I have to remind myself that this is the official Fiverr forum.
So, I’m asking this in all seriousness, to any of the Fiverr staff who have any involvement in the forum. What’s next? Is this it?
I used to be pretty actively involved in the forum, and I used to enjoy it. I’d love to come back, but right now, I look at regular users like @humanissocial @vickiespencer @catwriter @lloydsolutions @vibronx along with excellent moderators like @frank_d and @wp_kid (plus a bunch of others I’ve forgotten, my coffee hasn’t kicked in yet) and the efforts they’re all putting in to simply keep the forum running, and I just question whether it’s worth it, in the forum’s current state. Calling out a single user for misinformation feels like shouting into a wind tunnel at the moment, and for each person who gets challenged, 10 more come along and spout the same misinformation anyway.
There’s a separate conversation to be had about how to fix the forum. My question was more about whether Fiverr has the appetite and/or desire to fix it at this point.
I’d love to hear what others think?
Mod Note: Quoted topic removed.