Fiverr has the cancellation order in case the job can’t get done, buyer is unreasonable, or it’s mutual
but we need better protection. Just now a customer order a rush order to build a bot. I put all my jobs on hold to get the bot done.
Once I was finished with the bot, I told the customer to check it out. My husband and another friend tried it too and they love how it worked, they were planning on ordering a few products. They were that impressed.
This customer, deleted my work, kick me out and give a sh.it excuse to cancel the order.
In this situation, some customers want the job but don’t want to pay. So if they want to cancel, fine, but not the full refund. We worked too, we spend time and energy, and some of us deliver damn good jobs, so let us have some of the money too. Like 10% of the amount will not be refunded because if we refuse to cance the order we get a bad review and if we cancel the order we don’t get paid for the time we spent.
We need protection too.