In my experience, Payoneer’s support is excellent and they refrain from those nasty tendencies to freeze other people’s money and earn interest on it without giving any valid explanations besides, “because we can.”
(Don’t get me wrong - never happened to me as I’ve never used them but dozens of my friends suffered from very shady practices on the side of PayPal).
I’ve had nothing but pleasant experiences with Payoneer in the past 4 years I’ve been using them. Prompt Customer Support, always available Live Chat, excellent, friendly guys that quickly provide solutions, hell - they’ve even let me go into the - $45 balance when I was initially signing up in order to get the Card shipped expressly with DHL (with the only proof they’ve asked for being the screenshot of my Fiverr Earnings).
I’ve had nothing but extremely good experiences both with the Company and the CS and I must say I love them with “every fiber of my being”.
Oh - and not to forget. They do pay their promised referral commissions. On time, every time.
They’re 5/5 in my book!