Good Day to everyone
First of all apologies for my bad English!!!
Today, I am writing here to raise this important question
What About Seller’s Rights?
Let’s jump into the main point, as every seller on Fiverr.com come across this situation when he/she have to provide extra Services (More than as described on Gig Price Packages) to the buyer just to secure good rating and after that buyer screw all your efforts and give an average or negative review (Let me clear one thing all five fingers are not same most of the time you got positive response from buyers but sometimes annoying buyers are also there) And when you approach them asking to revise the review you have to offer extra to them so they can revise rating at the end seller suffers at any cost whether by means of bad rating or by giving more services in less money.
So, this is my opinion they rules must be revised for buyers as well
Sellers and Buyers Accounts must be segregated e.g with the badge, tag or any other segregation technique what so ever is easy and convenient.
Sellers and Buyers Account Must be verified and shown on Profile as it builds trust of both parties that other party is verified and trusted.(by this a lot of duplicate accounts will be spotted as well as those competitors who just create new accounts and place orders on their competitors to give negative reviews so they will lose business.)
Extra Rating options for Sellers, currently we have only one option just to hit the starts and type what so ever the experience.
If a buyer asks for extra in less $$$ (money) there must be some kind of report or complaint option to inform Fiverr about these issues.
Buyers request must be shown category wise e.g there should be categories in buyer’s request based on services offered on Fiverr it will help both buyers and seller to find the right category.
If seller offer refund after order is complete then there must be an option for a refund as well as proper justification so if a negative review is given it must be removed.
If the buyer is non-responsive in any case Fiverr must give preference to seller considering the request.
These are few suggestions from my side.
Looking forward to getting positive response