So, I’ve been building up this account, making sure I only produce the best writing I can do, taking pains for prices that are quite competitive, even giving some clients incentives. I really take my 5.0 rating seriously.
And then comes a certain buyer called ‘she-whi-shall-not-be-named’. She had ordered from me previously and has given me 5 stars before. So when she came back for more, I didn’t hesitate. Even when her first message to me was that my prices had gone up. Yes, of course. Because you don’t charge $5 for 1500 words of high-quality work? I gave her a discount because…why not. I’m a pretty generous person.
Order was delivered on-time and I always made sure to respond promptly if they ever messaged, which was…not once after the order was placed. So I don’t know where she got her complaint of ‘slow response time’ when my response time is literally the lowest possible.
What do I get in return for being nice? 1 star. Seriously. How do I resolve this? Help.