Fiverr Forum

What Happend to This Order ? :( [Resolved]


#1

Hi there.



I Recently got Order 1.5 days ago and I did his work. but it didn’t allowed me to DELIVER , SEND CANCELLATION REQUEST or CONTACT BUYER.

also when I click “View discussion with stevejrx8 in your inbox” bottom of the order page it shows "For privacy reasons, this user may not be contacted directly."



I Contacted CS but still waiting for reply :slight_smile:



is this for me or ?



Thank you.



Sheriff’s note: This thread is now closed. Answers provided by Annai80, Kjblynx & Webexpert1313


#2

Reply to @kjblynx: Yes maybe. but his profile still there. now it has 5 hours to Deliver :frowning:


#3

Cancel the order ! Looks like the buyer was removed as kjblynx said .


#4

Reply to @annai80: Its not allowed to cancel also :frowning: after I sent Cancellation the page was reloaded :frowning: and not sent cancellation request :((


#5

for better assistance you need to contact customer support. :slight_smile:


#6

Reply to @alex_logos: Contact support and tell them about your issues they will help you get this resolved.


#7

Reply to @webexpert1313: I contacted them and they told me to clear my cache or try another browser. but today morning I tried it from same normal browser I using, now its Delivered and now I can contact buyer too :smiley: I don’t know why it not happen early :smiley: