What happened to Buyer Requests Section?


#1

Did anyone notice this buyer requests section is not updating since yesterday or its just me who is having this problem?


#2

Hi, same here. I think now is fixed. By the way, are you having a problems also with Impressions, views and clicks in Gigs’ ? I see some people who have zero impressions since 5 or 6 january.


#3

yes and i thought i was the only one Lol.
fida i am having the problem with the impressions, views and gigs. Hope so Fiverr’s Team will fix it soon.


#4

Yes its fixed now. But guys I just checked my gig stats too and found there is not a single impression, click or view since yesterday. :open_mouth: I checked for previous 2 days. There is something wrong.


#5

Well… I can’t see the date of the request and can’t access to the buyer profile… I think something is still wrong !!


#6

Guys, it is in all gigs or just in some of them ? Can you please sent ticket to support because they still don’t reply to me. I want to talk with someone for technical …


#7

same here,


#8

It is difficult to respond to these kind of issues when they are in a thread about something else. It’s good to either search for similar threads first or start a new one. This issue has been mentioned a few times in the last day or two.

When this happens to quite a few people at once it is often due to a normal system process. It is usually due to the statistics reporting system being reset and you’re getting impressions, views, and clicks, the system just isn’t reporting it. It should start reporting normally again in a few days. If not, then contact Customer Support, but overall this has no harmful effect on your gigs.


#9

Support takes time. They typically have a large number of tickets coming in and it can take anywhere from 2 days to a week to get a response. Patience is the best remedy! As mentioned above, one thing that helps when seeking advice on the forum is to search for similar issues or start a new thread. Since this thread is about Buyer Requests it would have been easy to miss the conversation about statistics.

When this happens to quite a few people at once it is often due to a normal system process. It is usually due to the statistics reporting system being reset and you’re getting impressions, views, and clicks, the system just isn’t reporting it. It should start reporting normally again in a few days. If not, then contact Customer Support, but overall this has no harmful effect on your gigs.


#10

You’re right. Sorry for ‘mix’ the thread. For your words, I think you’re right because I am getting everyday new orders even the stats are still at zero.

Best,
Fidan


#11

Yup, I’m not seeing anything new for today. Its a little frustrating as I get most of my work from there.


#12

Same for me


#13

i think before system is best


#14

Hi,

My impression is going down day by day, any suggestions how to improve it?